Nonprofit Facebook page got taken down — Can’t get it back!

I do some contract work for a small United Way in Canada, and their Facebook page got taken down last year. It sounds like they didn't receive any substantial information as to why, but just that it seems that either someone had reported it or it was flagged automatically.

They have very little capacity, and it's mostly led by folks without a lot of tech knowledge. It sounds like they tried to remake the page a couple times, but it got pulled down each time.

Has anybody had this happen to them? Does anybody know of how to deal with this or how to contact Facebook? It's notoriously hard to get a hold of anybody at Facebook.

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