Hi folks. I am not looking for a CRM recommendation. I am looking for CRM use statistics.
I see so many nonprofit CRMs claiming to be "industry-leading" or that they have tens of thousands of installed. But when I dig into the websites listed in their success stories I often find those websites don't seem to be using that CRM anymore.
I thought it would be useful to see CRM usage statistics, but I can't find any reliable source or survey for that info. I'd think someone like Tech Soup would run a survey but their info on CRMs is really thin lately.
Have you seen any independent survey data?
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