Facebook Payments – Circle of Hell?

I have been trying to sign up my nonprofit for FB payments to two months, so I can add donate buttons to accounts.

I have successfully gone though the process-verify status, add bank info, etc – several times but no result.

Communicating with support is ridiculous. No phone, only email! The email is clearly monitored by a bot – I get on of two message back (regardless of what I write)-send a screenshot or error, or give us time while we investigate.there have been at least 20 back-and-forth emails on this issue and ZERO progress.

ANY guidance on a) what might be wrong or b) how to interact with FB to get actual support?

Thank you.

submitted by /u/jodabo
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